Administrative Brokerage Assistant

Operations · San Juan, Puerto Rico
Department Operations
Employment Type Full-Time
Compensation $8-10/hr depending on experience

Please apply directly on our website:

The Administrative Brokerage Assistant must deliver exceptional customer service through expert handling of our customers' (Agents) transactions and files via phone, email and sometimes in-person meetings. As an ambassador of the HomeSmart Brand and first point of contact for agent concerns, the transaction services team must interact with all customers and clients in a professional manner and leave a lasting impression. The transaction services team must also maintain knowledge of the company departments and day-to-day operations in order to assist clients and service providers that are in daily contact with the company. 

A day in the life...what you'll do:

  • Responsible for timely acceptance of files, sorting of documents, and preparing items for broker review.
  • Reviews system for new files.
  • Sorts documents into appropriate online folder.
  • Notifies agents of needs and file status.
  • Prepares file for broker review.
  • Other duties as assigned.

Who You Are:

Real Estate experience preferred

Excellent computer skills in a Microsoft Windows environment required (Word, Outlook, and Internet)

Exceptional customer service and administrative skills

Ability to work effectively under aggressive deadlines

Effective and positive interpersonal skills are required

Strong organizational skills, attention to detail, and assertiveness

Why you want to work with us!


As an extension of HomeSmart International, an innovative real estate brokerage based in Scottsdale, AZ, Creative Services in Puerto Rico is extending our HomeSmart “Bamily” all over the United States with over 19,000 real estate agents! We know what you are thinking: “Bamily”...this is not a typo! It’s our business family! You’re also thinking our family dinners and reunions must be really fun. We are here to tell’re right!

Eat snacks, have a few laughs, stay focused, work hard. Repeat.

Compensation and Benefits:

  • Paid Holidays
  • Charitable Contributions and Events
  • Advancement and Career Opportunities

Thank You

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  • Location
    San Juan, Puerto Rico
  • Department
  • Employment Type
  • Compensation
    $8-10/hr depending on experience