(Entry Level) Call Center Representative

Contact Center · Scottsdale, Arizona
Department Contact Center
Employment Type Full-Time
Compensation $33,000-$39,000 estimated annual earnings with uncapped potential

Please apply directly on our website:


Who You Are!

You are passionate about helping people find their "forever home" in their career. You care about making a difference in others' lives instead of just bringing home a paycheck (although that is important too!). You like spirit days and cook-offs, love to join in on community events, and offer a helping hand to your teammates any chance you get!

Other traits you may have...

  • Have one or more years of experience in outbound sales; customer service experience is highly preferred
  • Self aware, well-spoken on the phone and eloquent in emails
  • Word savvy. You have exceptional writing skills and can craft documents such as emails and weekly activity summaries, easily adjusting your tone/voice accordingly
  • Excellent problem-solving, decision-making and creative-thinking skills
  • Preferably have experience using CRM software
  • Self-driven. You have superior organizational skills, integrity and great follow through on tasks in a high-volume, fast-paced environment. You don't get overwhelmed easily
  • Charismatic people-person who can talk to anyone; you are flexible, fearless, and excited to help build something awesome and share it with the world!

A Day In the Life - What You'll Do:

  • Assist in the nationwide recruitment of real estate agents for our franchisees
  • Work with a supplied list of leads to achieve daily goals
  • Serve as first point of contact and setting qualified appointments
  • Cultivate meaningful relationships with franchisees and prospective agents
  • Work hand-in-hand with franchisees on a regular basis to strategize and generate results
  • Learn about our company and technology in order to serve as an ambassador for the franchise growth
  • Have fun!

Why you want to work with us - What makes us awesome!

We are a franchise-based company, extending our HomeSmart “Bamily” all over the United States with over 19,000 real estate agents! We know what you are thinking: “Bamily”...this is not a typo! It’s our business family! You’re also thinking our family dinners and reunions must be really fun. We are here to tell you...you’re right!

We have a passion for our employees and our agents, and we encourage a positive and collaborative approach to our daily routine. Relax in the ultra-lounge, play a game of pool, jam to awesome music, zoom around (safely) on hoverboards, or kick back and watch TV. Or you can wind down by using our relaxing massage chairs or fully equipped fitness center and locker rooms.

Our beautiful and modern corporate environment has natural light, fresh air, lots of snacks, and friendly spirit day competitions and cook-offs!

Eat snacks, think big, have a few laughs, work hard, play hard. Repeat.

Professional growth opportunities:

Our vision for the Contact Center will provide plenty of advancement opportunities for our driven and proven performers. You’ll train with other contact center personnel, the Team Lead and our Recruiters to learn the in's and out's of the company.

The Perks:

  • $33,000-$39,000 estimated annual earnings with uncapped potential 
  • Comprehensive benefits package including Medical, Dental, Vision...and Pet Insurance (because we love your dogs as much as you do!)
  • Healthy snacks, fitness center, hoverboards, pool table...you know, fun stuff.
  • 401K with company match
  • PTO
  • Paid Holidays
  • Professional Development Programs
  • Charitable Contributions and Events
  • Advancement and Career Opportunities

We are looking to add another fabulous Bamily member to our team. Apply today and tell your friends!

If you are applying from outside the Phoenix area, please include an outline of your relocation plans in your resume or cover letter and your availability to interview locally.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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  • Location
    Scottsdale, Arizona
  • Department
    Contact Center
  • Employment Type
  • Compensation
    $33,000-$39,000 estimated annual earnings with uncapped potential