Home Warranty Customer Service Representative

Customer Service · Scottsdale, Arizona
Department Customer Service
Employment Type Full-Time

Please apply directly on our website:


We’re looking for a Customer Service Representative to join the team of our growing small business.

As a member of our team you play a tremendous role in growing our presence and reach. You respectfully work with our client care team to make sure our clients receive the most trusted home warranty experience imaginable.

You’re passionate about helping our clients secure the coverage they need, and you thoughtfully consult about the value of home warranties and our specific offerings. You move with excellence and trust, recognizing that your interactions with clients and partners set the tone for what homeowners can expect from our company.

Within your role, you will…

· Assist customers by answering questions about warranty service and coverage.

· Processing orders for new service request.

· Uphold the excellent reputation of our firm.

· Work collaboratively with other team members to achieve shared goals.

You’re right for the role if you possess...

· Prior customer service experience.

· Enjoy interacting with customers and providing great service.

· Strong communication skills

· Bilingual is a PLUS

· On-Call rotation availability

Why you want to work with us - What makes us awesome!

As part of the HomeSmart International affiliated businesses, Platinum Home Warranty is extending our HomeSmart “Bamily” all over the valley! We know what you are thinking: “Bamily”...this is not a typo! It’s our business family! You’re also thinking our family dinners and reunions must be really fun. We are here to tell you...you’re right!

Eat snacks, think big, have a few laughs, work hard, play hard. Repeat.

The Perks:

  • $16 per hour
  • Comprehensive benefits package including Medical, Dental, Vision...and Pet Insurance (because we love your dogs as much as you do!)
  • Healthy snacks, fitness center, hoverboards, pool table...you know, fun stuff.
  • 401K with company match
  • PTO
  • Paid Holidays
  • Professional Development Programs
  • Charitable Contributions and Events
  • Advancement and Career Opportunities

We are looking to add another fabulous Bamily member to our team. Apply today!

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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  • Location
    Scottsdale, Arizona
  • Department
    Customer Service
  • Employment Type