Agent Services Representative - Friday - Monday Schedule!

Agent Services · Scottsdale, Arizona
Department Agent Services
Employment Type Full-Time
Compensation $17.31/hr plus company bonus plan

Please click on the link below in order to apply for the position.


https://homesmartservices.bamboohr.com/jobs/ 


The Agent Services Representative must deliver exceptional customer service through expert handling of our customers (Agents) via phone, email and in-person meetings. As an ambassador of the HomeSmart Brand and first point of contact for agent concerns, the agent services team must interact with all customers and clients in a professional manner and leave a lasting impression. The agent services team must also maintain knowledge of the company departments and day-to-day operations in order to assist clients and service providers that are in daily contact with the company!

 

What you'll do...


  • Provides agent support in all capacities including technology issues and licensing.
  • Represents the HomeSmart brand through excellent customer service and professionalism.
  • Returns agent emails in a timely manner.
  • Conducts agent training in a classroom setting on a daily basis.
  • Receives incoming agent requests via phone, email, social media, and in-person meetings.
  • Other duties as assigned.


Qualities we are looking for...


    High school diploma or equivalent


    2+ years of customer service experience


    Must be comfortable managing changing priorities


    Strong communication and interpersonal skills


    Must be highly organized, detail-oriented, and resourceful


    Why you want to work with us - What makes HomeSmart Services awesome!


    As part of the family of businesses, HomeSmart International, Equitable Title Agency, Minute Mortgage, and Platinum Home Warranty are growing quickly! We value collaboration, community, innovation, and an open-door policy. We set ridiculous expectations, then find a way to make those expectations normal.


    We are growing! Check us out online!

    homesmart.com

    equitableescrow.com

    minutemortgage.com

    platinumhw.com


    The Perks:


    • Salary depending on experience plus company bonus
    • Comprehensive benefits package including Medical, Dental, Vision and Pet Insurance!
    • 401K with company match
    • PTO
    • Paid Holidays
    • Professional Development Programs
    • Charitable Contributions and Events
    • Advancement and Career Opportunities


    Apply today and become part of the Bamily!

    HomeSmart International, Equitable Title Agency, Minute Mortgage, and Platinum Home Warranty.


    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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    • Location
      Scottsdale, Arizona
    • Department
      Agent Services
    • Employment Type
      Full-Time
    • Compensation
      $17.31/hr plus company bonus plan