Agent Services Representative

Agent Services · Atlanta, Georgia
Department Agent Services
Employment Type Full-Time

Please click on the link below in order to apply for the position. 

PalmerHouse Properties is the 8th largest Georgia real estate brokerage with our primary customer being realtors and their clients. We are partnered with HomeSmart International as our real estate network nationwide with over 22,000 agents in 38 states. We value collaboration, community, innovation, and an open-door policy. We set ridiculous expectations, then find a way to make those expectations normal.

The Agent Services Representative must deliver exceptional customer service through expert handling of our customers (Agents) via phone, email and in-person meetings. As an ambassador of the PalmerHouse Properties and HomeSmart Brands and first point of contact for agent concerns, the agent services team must interact with all customers and clients in a professional manner and leave a lasting impression. 


What you'll do...

  • Provides agent support in all capacities including technology issues and licensing.
  • Represents the brand through excellent customer service and professionalism.
  • Returns agent emails in a timely manner.
  • Conducts agent training in a classroom setting on a daily basis.
  • Receives incoming agent requests via phone, email, social media, and in-person meetings.
  • Other duties as assigned.

Qualities we are looking for...

  • High school diploma or equivalent
  • 2+ years of customer service experience
  • Real Estate experience preferred 
  • Must be comfortable managing changing priorities
  • Strong communication and interpersonal skills
  • Must be highly organized, detail-oriented, and resourceful

Why you want to work with us!

Our greatest assets are PalmerHouse people: the sales agents, brokers, managers, and supporting staff with whom we strive to sustain mutually satisfying, productive and lasting relationships. We place a high priority on their growth, development and job satisfaction, and provide opportunity for reward commensurate with contribution.

We are growing! Check us out online!

The Perks:

  • $18.27 per hour plus company bonus
  • Comprehensive benefits package including Medical, Dental, Vision and Pet Insurance!
  • 401K with company match
  • PTO
  • Paid Holidays
  • Professional Development Programs
  • Charitable Contributions and Events
  • Advancement and Career Opportunities

Apply today and become part of the team!

HomeSmart International, Equitable Title Agency, Minute Mortgage, Platinum Home Warranty, and PalmerHouse Properties

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Thank You

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  • Location
    Atlanta, Georgia
  • Department
    Agent Services
  • Employment Type